I am having difficulty with audio. What should I do?

To resolve audio issues, try the following steps below:

  1.  Check the volume level on the SHOWTIME Anytime video player by raising and lowering the volume level. Confirm that the audio is not muted.
  2. Check your device speakers. Make sure your speakers are turned on and that the volume is set high enough. Confirm the volume is not muted.
  3. Confirm that you can listen to other audio files on your device
  4. Restart your device and try to watch another video

 If the above steps do not resolve your issue, please contact SHOWTIME Customer Care by selecting the 'Need Help' button below.